H2020 European Health Brokerage Event – Zagreb 2017

FAQ - Frequently Asked Questions


Why do I receive none or only a few meeting requests ?

  • None ?  Have you activated the B2B meeting checkboxes ?
  • Only a few ?  - The better your profile the more meetings requests you will receive.
    Often companies want to bypass the registration quickly and do not insert meaningful and qualitative
    organisation descriptions and collaboration wishes (I am offering ..., I am looking for ...)
    A low quality profile doesn't animate other companies to get in contact with you ...


Why publish a high quality collaboration profile ?

  • Cooperation profiles give you the opportunity to publish and promote your collaboration wishes before and after the event.
  • Event participants but also any other web user can find and read your organisation details and your published cooperation wishes.
  • A statistical analysis of 500 matchmaking events showed that high quality profiles are visited about 50 to 150 times.
  • The better your profile the more meetings requests you will receive at the end.


How do the flash presentations work ?

During the registration you can select the option "I want to do a presentation". As the spots are limited, we cannot guarantee everyone will present, but we will contact you if you send your presentation within the scheduled timeframe. As your pitch must be no longer than 5 minutes, we want to check the content with you previously in order to make sure that you give all the essential informations; we will provide a template and will ask you to send the presentation in advance. If you are not sure that you will be able to present, please inform us! We can put you on the waiting list and still help you to prepare your pitch, so on the event day you can be ready if there is any opportunity.

If you missed to select the option during the registration and want to do a flash presentation, contact us and we will see if there is any room in the agenda to still accommodate your presentation.

Note: doing a flash presentation does not exempt you from optimizing you profile before the event. The profile will help you to get more visibility before, during and after the day.



How does the matchmaking work ?

At a matchmaking event people meet and greet at high speed. Bilateral meetings take usually 20 or 30 minutes, which is usually enough to forge business/research/technological connections. Then the bell rings and the next meeting starts.

Each participant registers with a cooperation profile which will be displayed at the event website. Each participant can online select meetings with other participants they would like to personally talk to. A few days before the event, each participant will receive a meeting schedule, showing WHO he will meet WHEN and WHERE.

What are the benefits of participating in the matchmaking event?

All participants can present their expertise/projects/technologies online already BEFORE the event. The cooperation profiles will be extensively promoted. Participants can get in contact with each other already before the event and know exactly who they will meet at the event. A matchmaking event therefore presents a very efficient and focused way of finding new collaboration partners.


How can I register to the event ?

Click on the green button  "Register" on the startpage to start the registration process.  


What type of information do I need to fill in the registration form ?

  • Form 1 : Event sessions, Payment options (if available), Remarks for the event organizers
  • Form 2 : Contact data (Person and Company) - Give some information about the organisation you are working for, its focus and areas of activity.
  • Form 3 : Collaboration profile (if you attend the matchmaking sessions)
    VERY IMPORTANT to receive many and high qualified meeting requests
    Properly fill in the cooperation profile and give details on e.g. technology/product/project, innovative aspects, current stage of development and the target partner sought.
    The cooperation profile is your virtual business card - the higher the quality, the more participants will select you for bilateral meetings!!!


Who is the Participant ?

The Participant is the person who will participate in the matchmaking event and who is responsible for the inserted profiles.
Participants should indicate their contact details (especially e-mail and mobile phone number) to be directly informed about registration, agendas, changes in the event set-up.


What is the meaning of "support office" ?

"Support Office" are in most cases Enterprise Europe Network offices (Chamber of Commerces, Technology agencies, etc.) who support Companies in doing international business free of charge. If your region is not listed in the drop-down menue, please select "Other".


Password ?

You can choose a password during the registration.

Password forgotten ?
Click on the  Login button. There you will find a link "Forgot password ?". Use this link to receive a email with further instructions.
PS: The registration mails contains a so called "Autologin Link". Via this link you can directly sign-in to your personal Dashboard without entering your email address and password.

How to change the password ?
Please log in with your Autologin link (you will find it in the mail you received after your registration) and go to Change Password.


Collaboration Profiles - Is it possible to insert more than one profile ?

Yes, it is. Every participant has the possibility to insert several profiles. Please note that profiles are associated with participants.
The same organisation can be registered several times with different participants (contact persons).


Is it possible to modify my profile ?

Yes, it is. Log in via the Login button or the Autologin link you have received with your registration mail.
In your personal Dashboard you can use the tabs to modify any of the content you have already inserted.

When will my profile be available online? Every profile will be quality checked by the event organizer.
If it meets the quality criteria it will be put online, if not, you will be contacted by the event organizer to adapt your profile.


How can I book meetings ?

Booking is opened about 2-3 weeks before the event after most of the participants have registered.
You will be informed by email about the start of the booking.

  1. Select the link "Participants" from the main menue.
  2. Use the green button "Book meetings" which you can find on each participants profile 


Can I refuse a meeting request ?

Yes of course.

  1. In your Dashboard select the Tab "Meetings" to list all meeting requests (Own bookings and Guest bookings).
  2. Use the button "Reject" to refuse a meeting request.

In case this event is operated in Opt-Out booking mode (meeting requests are by default accepeted, but can be rejected) - What is the reason behind?
Experiences have shown that less than 10% of the meeting requests are usually rejected. Therefore the booking mode "Opt-Out" keeps the burdon low for the majority (90%) of participants, by not asking them to confirm a request they are going to accept anyway. Results: less email traffic; less pending meeting requests waiting for approval.


When will I get my personal meeting schedule ?

  1. One week before the event you will receive a preliminary meeting schedule by email (contains most of the meetings)
  2. 2-3 days before the event you get your (more or less) final meeting schedule by email
  3. At the event reception desk you get the very final schedule as paper copy (taking into account last minute changes and cancellations)


What if, due to unforeseen reasons, I cannot participate in the matchmaking event ?

Please inform the event organiser immediately.
If you have booked meetings/you have been booked for meetings, please get directly in contact with your meeting partners and tell them that you cannot keep the appointment.









closed since 5 Jan 2017
Registration 7 Nov – 5 Jan
Meeting Selection 16 Dec – 16 Jan
Event 19 Jan
Language English
Costs Free of charge
Venue Ulica Izidora Kršnjavog 1
Zagreb, Croatia
Bilateral Meetings
Participants 141
Meetings 279
Bosnia-Herzegovina 3
Croatia 60
Czech Republic 2
France 2
Germany 1
Greece 3
Hungary 3
Italy 3
Jordan 1
Latvia 2
Luxembourg 1
Poland 6
Portugal 8
Romania 3
Serbia 3
Slovenia 7
Spain 7
Switzerland 2
Turkey 33
Ukraine 1
United Kingdom 3
Total 154
Profile Views
Before Event7829
After Event 6220